Returns & Exchanges

At Lukes.store, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached and include the printed return authorization form inside the box.

• 3.
  Ship the Item

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.