Frequently Asked Questions
Everything you need to know about shopping at Luke's Store
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the United States.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items in their original packaging. Simply contact our support team to initiate a return label.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Currently, Luke's Store ships to customers within the United States and Canada. We are working on expanding our delivery options to more countries soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are the products on your site authentic?
Yes, we source all our products directly from authorized distributors and manufacturers to ensure that every item you receive is 100% authentic and of the highest quality.